Q: How do I ensure I am buying the correct part for my equipment?
A: Never rely solely on visual similarity. Locate the specific model number and serial number on your equipment's data plate (often a silver or white sticker on the side or inside the door). Cross-reference this with the "Exploded View" diagram for your specific model year to find the exact part number.
Q: Are these genuine Pentair parts or aftermarket replacements?
A: This collection features genuine OEM Pentair parts. While aftermarket options exist, OEM parts ensure exact fitment and material quality (such as chemical-resistant Viton seals) that generic parts often lack. Using genuine parts is often required to maintain your equipment's remaining warranty.
Q: Can I install these parts myself?
A: It depends on the "Class" of the repair. Routine maintenance parts like lid O-rings, baskets, and cartridges are designed for homeowner installation. However, parts involving high-voltage electricity (motors, boards) or gas lines (heater valves) should strictly be installed by a licensed professional to ensure safety and preventing catastrophic damage.
Q: Why does my part look different than the one I took off?
A: Manufacturers occasionally update parts to improve performance or durability. If the part number matches your equipment's current schematic, the new part is likely a "superseded" version that retrofits your unit. These updates often fix known issues from previous generations.
Q: What else do I need when replacing a part?
A: Almost all non-electrical repairs require a fresh application of pool-safe silicone lubricant (never petroleum jelly) on O-rings to create a water-tight seal. Additionally, if you are opening a pump or filter, it is best practice to replace the main housing gasket simultaneously to prevent new leaks.
